Privacy Policy

AESTHETSY PRIVACY POLICY

Last Updated: May 2026

Welcome to Aesthetsy ("we," "our," "us"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from aesthetsy.com (the "Site").

By accessing or using our Site, you consent to the data practices described in this policy.

1. Information We Collect

When you interact with the Site, we collect two primary types of information:

  • Personal Information Provided by You: This includes data that identifies you personally, collected when you make a purchase, create an account, or contact us.

    • Examples: Name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment gateways).

  • Automatically Collected Information (Device Information): When you browse the Site, we automatically collect certain information about your device.

    • Examples: IP address, browser type, time zone, cookie data, pages viewed, and interaction metrics with the Site.

2. How We Use Your Information

We use the collected information to power your experience at Aesthetsy, specifically to:

  • Fulfill, process, ship, and track your orders.

  • Process payments and prevent fraudulent transactions.

  • Communicate with you regarding order confirmations, updates, and customer support.

  • Screen our orders for potential risk or fraud.

  • With your permission, send you marketing communications, new drop announcements, and exclusive discount alerts via email or SMS.

  • Optimize and improve our Site performance and layout based on customer analytics.

3. Sharing Your Personal Information

We do not sell your personal data. We only share your personal information with trusted third-party service providers to help us deliver our services to you:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Gateways: Your payment details are securely routed through authorized payment processors (e.g., Razorpay, Cashfree). They adhere to strict PCI-DSS standards.

  • Logistics & Delivery Partners: We share your name, shipping address, and phone number with our courier networks to deliver your Grind & Glory, Eternal Cosmos, or other collection pieces straight to your doorstep.

  • Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Behavioral Advertising & Cookies

We use cookies, pixels, and tracking tags to enhance your browsing experience and serve targeted advertisements on social media platforms (like Instagram and Facebook).

  • Cookies allow us to remember your cart items and recognize you on return visits.

  • You can choose to disable cookies through your individual browser settings; however, doing so may impact your ability to use certain features on our Site.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records to handle potential replacements, tax filings, and account history, unless and until you ask us to delete this information.

6. Security of Your Data

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. While we take every reasonable precaution to secure your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our operational, legal, or regulatory practices. Any updates will be posted on this page with an updated "Last Updated" date.

8. Contact Us & Grievance Officer

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Grievance Team via email:

  • Email: support@aesthetsy.com

  • Mailing Address: support@aesthetsy.com